Cancellation & Refund Policy

1. Order Cancellation

You can cancel your order within 24 hours of placing it. To cancel your order, please email us at support@krishvanta.com with your order details. If the order has already been dispatched, it cannot be cancelled.

2. No Return Policy

At Krishvanta, all sales are final. We follow a strict No Return & No Exchange Policy once a product has been successfully delivered to the customer.

In the rare event that you receive a damaged, defective, or incorrect item, please notify us within 24 hours of delivery at support@krishvanta.com along with an unboxing video/photo proof. Eligible cases will receive a replacement.

3. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment (e.g., Razorpay, Credit Card, UPI) within 5-7 business days.

4. Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us at support@krishvanta.com.

5. Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.